TransCanada is a leading North American energy infrastructure company with an industry-leading safety record. For more than 60 years, we have been building, operating, and maintaining pipeline systems in a responsible and reliable way to meet the energy needs of North America. For more information about TransCanada, visit us at www.transcanada.com, read the TransCanada Blog, follow us on Twitter @TransCanada or connect with us on LinkedIn.
We view the communities we operate in as emergency response partners. We will work collaboratively with you, extending invitations to participate in exercises and training.
You can access further information regarding hazardous liquid and natural gas transmission pipelines located in your community by visiting the National Pipeline Mapping System website.
If you suspect a leak, call TransCanada’s emergency number: 1.800.447.8066. This number can be found on all pipeline marker signs and facility gates.
Although a pipeline leak is rare, it is important to know how to recognize the signs. Use your senses of smelling, seeing and hearing to detect a potential pipeline leak.
A pipeline incident could involve an uncontrolled or unplanned release of oil from the pipeline system. TransCanada’s state-of-the-art leak-detection systems, elevated safety features and specially trained staff make us confident leaks would be quickly identified and responded to.
In the unlikely event of an incident, TransCanada’s top priorities are to ensure the safety of the public and minimize effects on the environment and surrounding properties.
Pipeline incident response includes:
Emergency Plan Template
Emergency Response Guidebook (ERG)
In accordance with federal regulations, some segments along TransCanada’s pipelines have been designated as High Consequence Areas (HCAs). To maintain the integrity of these HCAs, TransCanada has developed supplemental hazard assessment and prevention programs called Integrity Management Programs (IMPs). These programs may include internal inspections, external evaluations, and pressure tests. For information regarding these measures, contact TransCanada and ask to speak with the U.S. IMP Program Manager.